VideoData

Privacy Policy

GENERAL INFORMATION

This Privacy Policy was prepared in accordance with Law No. 12,965/2014 (Brazilian Internet Civil Framework – Marco Civil da Internet) and Law No. 13,709/2018 (General Data Protection Law – LGPD) to set out the rules for ensuring the confidentiality, integrity, and availability of personal data collected via our website, social networks, telephone, or WhatsApp, including the provision of name or corporate name (razão social), phone number, mobile number, email, address, identification document, postal code (CEP), and contact name.

Due to possible regulatory updates, this Privacy Policy may be reviewed and updated from time to time; therefore, Data Subjects are encouraged to periodically check this section.

 

DATA CONTROLLER

VIDEODATA, acting as the Controller, processes the personal data of its employees, outsourced collaborators, suppliers, customers, visitors, and other stakeholders in order to operate its business.

 

TYPES OF DATA PROCESSED

The personal data processed are those necessary for the data subject to make inquiries or register through our communication channels—website, social networks, telephone, email, or WhatsApp—by providing name or corporate name, phone number, mobile number, email, address, and identification document. 

To execute a purchase and sale agreement or a service agreement that may be entered into between VIDEODATA and the data subject, other data may be collected and stored, including the content of any communications with the data subject, within the access log as provided in Article 15 of Law No. 12,685 of the Internet Civil Framework (Marco Civil da Internet). 

The email or physical address provided by the data subject who opts to subscribe to our newsletter will be collected and stored until the data subject requests unsubscribe by email: dadospessoais@videodata.com.br

Data may be processed in the form of paper copies and scans, photos of such documents, and also as data within software and digital systems.

 

PURPOSES OF PERSONAL DATA PROCESSING

The personal data collected by VIDEODATA are intended to facilitate, expedite, and fulfill commitments established with the data subject and to carry out requests made through completed forms, including for marketing campaigns and mailing.

Personal data may also be used for commercial purposes to personalize the content offered to the data subject, as well as to support VIDEODATA in improving the quality and operation of its services.

Registration data will also be used to allow the data subject to access certain website content that is exclusive to registered users.

The collection of data related to or necessary for the performance of a purchase and sale agreement or service agreement that may be entered into with the data subject aims to provide legal certainty to the parties, in addition to facilitating and enabling the completion of the transaction.

The processing of personal data for purposes not set out in this Privacy Policy will only occur upon prior notice to the data subject; in any case, the rights and obligations provided herein will remain applicable.

 

4 – DATA SUBJECT RIGHTS

The Data Subject must provide only their own personal data in order to safeguard and protect the rights of third parties. If the Data Subject has given consent to VIDEODATA to process their data, they may: 

  1. request access to the data under processing; 
  2. request the rectification of inaccurate personal data concerning them;
  3. request the revocation of consent, and consequently the data will be erased. Services and benefits that depend on such information will therefore be discontinued by VIDEODATA. 

Data that VIDEODATA must retain due to legal requirements cannot be erased.

The Data Subject may exercise their rights to consent, access, rectification, or revocation in writing at any time, via electronic form or email. 

 

LEGAL BASES FOR DATA PROCESSING

The legal bases that allow VIDEODATA to process personal data are:

  1. Compliance with a legal or regulatory obligation by VIDEODATA;
  2. When the data subject is a party to a contract, or their personal data are necessary to carry out preliminary procedures prior to entering into a contract;
  3. For the regular exercise of rights in administrative, judicial, or arbitral proceedings, always seeking, when possible, to request confidentiality orders when personal data are involved;
  4. For the protection of the life or physical safety of the data subject;
  5. For the protection of health, exclusively in procedures carried out by health professionals, health services, or a health authority;
  6. For the legitimate interests of VIDEODATA or of third parties; 
  7. For the protection of credit.

For processing that does not fall under the situations above, VIDEODATA will request the data subject’s formal consent. 

 

SHARING OF PERSONAL DATA

The personal data collected may be shared with partner companies, clients, service providers, and suppliers in Brazil and abroad, as needed and always for the purpose of furthering VIDEODATA’s business activities. 

 

USE OF COOKIES

Cookies are tiny data elements that a website can send to a browser, which may be stored on a hard drive to improve the online experience while the data subject visits the site. They do not contain personally identifiable information.

To access digital information systems operated by VIDEODATA, it may be necessary to accept cookies on devices. Refusing to accept cookies may reduce or inhibit the functionality of the services provided.

Information that may be stored in cookies and that enables the identification of a Data Subject is considered personal data. Therefore, all the rules set out in this Privacy Policy also apply.

 

CHILDREN’S AND ADOLESCENTS’ DATA

Consent on behalf of individuals with limited or no legal capacity, especially children under sixteen (16) years of age, may only be provided if they are duly assisted or represented, respectively.

Personal data necessary for the execution and fulfillment of services contracted by the Data Subject may also be collected through our communication channels.

Personal data of children and adolescents may also be used by VIDEODATA for charitable and educational activities, internal social events, curricular activities, youth apprentice programs, and physical access control. 

 

APPOINTMENT OF THE DPO AND CONTACT CHANNELS

The appointment of the Data Protection Officer (DPO) is made by formal designation of the Executive Board. The DPO is responsible for receiving data subjects’ requests and handling them in accordance with the applicable legal

Requests to the DPO must be sent to the email indicado at the end of this document or via a paper form addressed to the DPO and made available by VIDEODATA.

 

PERSONAL DATA RETENTION PERIOD

Where not defined by law, the retention period for personal data and for the documents or files containing them is defined according to the Controller’s purposes. 


INFORMATION SECURITY 

Personal data obtained in physical or digital form are protected by physical, technical, and administrative security measures to reduce the risk of loss, misuse, and unauthorized access, disclosure, or alteration—such as firewalls and data encryption, physical access controls to data centers, and authorization controls for access to information.

The website uses an SSL (Secure Socket Layer) certificate to ensure that personal data are transmitted securely and confidentially, fully encrypted between the server and the data subject. 

VIDEODATA is not liable for losses arising from the exclusive fault of third parties, such as in the event of attacks by hackers or crackers, or from the exclusive fault of the Data Subject, such as when they themselves transfer their data to a third party. 

If any type of personal data security breach occurs, the Data Subject will be duly notified within a reasonable time. 

VIDEODATA does not sell or rent the personal data collected to third parties under any circumstances, including for marketing purposes. 

 

FINAL PROVISIONS

This Policy and other documents that complement it are available for consultation on the Internet and, if unavailable, may be requested from the Data Protection Officer (DPO).

Questions regarding this Policy should be sent to the DPO via email at dadospessoais@videodata.com.br , or by postal mail. dadospessoais@videodata.com.br. or by postal mail. 

 

This Policy takes effect on the date of its publication.

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